How To

Because the headphone features a lightning connector, it is compatible with IOS devices only.

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

Please note that the digital signal cable for N90Q, which also serves as the charging cable, has a special full-size USB plug that can be inserted the wrong way as well as the correct way into the computer. Always check that charging is actually taking place, by making sure that the charging control light comes on when the USB cable is connected. The amber charging control light is inside the calibration button.

Please note that this is a universal remote, which will work with most Android OS phones. However, if some functions do not work, we advise you to contact the phone manufacturer.

The SilentNow feature allows you to activate Noise Cancelling without using Bluetooth, i.e. simply turning on ANC without playing music. A useful feature if you just want to enjoy a quiet moment or would like to rest on a long-haul flight.
 

This is a matter of personal preferences. Noise Cancellation will lower ambient noise, meaning that you will be able to hear your music clearly, almost without any disturbance from outside noise. Without NC, this is a normal headphone, where outside noise is not reduced. You can even use the N60 as a pure noise reduction headset, without music.

Shipping & Delivery Information
 
We offer FREE ground shipping every day and FREE 2nd Air on orders including portable speaker. We also have holiday shipping options to make sure your items arrive when you need them. To learn more, please click on this link:

https://www.akg.com/shipping.html

In the United States a business must charge sales tax in states where they have a physical presence (a warehouse, store, administrative office, sales office, etc.). When buying direct from Harman or any of our subsidiaries, we are required by law to charge sales tax in the following states where we have a physical presence. All other states are not subject to sales tax.

California 

Connecticut 

Florida 

Georgia 

Kentucky 

Michigan 

Missouri 

New Jersey 

New York 

North Carolina 

Pennsylvania 

South Carolina 

South Dakota 

Tennessee 

Washington 

West Virginia 

Wisconsin

Returns Policy

Buy with confidence. Your satisfaction is 100% guaranteed! To learn more our free and easy returns, please visit this link:

https://www.akg.com/returns.html

Button 1: Volume or Button 2: Answer phone or 1x Play/Pause 2x Skip next 3x Skip previous. Compatabillty switch - I = iOS A = Andriod. Button 3: volume +

Personi-Fi 2.0 is a feature available through the Headphones App for select models. This feature helps to personalize the sound using the best possible sound curve based on your hearing capabilities. It will first ask a few questions, and then check your current ambient audio. You will be informed that this step should be completed in a quiet environment. It will play a series of test tones in all the different frequencies wherein after each frequency test tone is played, it will ask you what is the lowest volume setting you can hear. Nine different sounds will be played in each ear (18 in total).

Simply press and release the button when you hear a sound. After it goes through all the test tones, it then calculates the best sound for your ears based on the results. It allows you to demo the results by playing a track. You will be able to toggle it on/off to hear the difference.

Answer phone or 1x Play/Pause 2x Skip next 3x Skip previous

N9 Hybrid

Software Update Release Notes

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Version:  3.7.0

Release Date: January 15, 2024

What’s New

1. Stability and performance improvement

N5 Hybrid

Software Update Release Notes

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Version:  3.8.0

Release Date: March 15, 2024

What’s New

1. Add support for Google Audio Switch
2. Stability and performance improvement

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Version:  3.6.0

Release Date: January 15, 2024

What’s New

1. Change Max Volume limiter default back to off
2. Enhance Silent Mode, Ambien Sound Mode, & Private Call Mode
3. Personi-fi function set to off after power cycle

N400NC

Software Update Release Notes

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Version:  4.1.0

Release Date: November 4, 2021

What’s New

1. Fixed issue where there was no sound when using earbuds with conference software on pc, i.e. Zoom, WebEx, Skype
2. Performance improved

Yes, this is normal for the N60NC BT. It disappears within about 20 seconds.

ANC (Active Noise Reduction) ON - Green light. ANC off - No light. Battery low - Blinking green. Charging - Red light. Charge compleate - Light off

This is a wireless headphone and also comes with a detachable audio cable that you can plug into your device.

No, the cable is fixed.

No, the N90Q is not wireless. Signals must go through a cable, either analog 3.5mm jack or digital micro USB. Since this is a headphone of very high quality, able to process and play high-definition audio signals, wireless Bluetooth transmission with its inherently low resolution would not make sense.

No, N40 is not wireless. It has a cable with 3.5mm stereo jack. 3-pole jack on the straight cable, 4-pole jack on the remote cable. Airplane adapter is included. Cable length is 112cm excluding the jack and the ear loops.

The N20U is not a wireless headphone. It features a fabric cord with your standard 3.5 mm jack.

Actually the N5005 is very special, because it is BOTH wireless and wired, right out of the box! This is a result of its advanced design, where the cables can be removed from the speaker pods by clicking apart the MMCX connectors. The flexibility in this arrangement becomes very clear when you look at the cables that are in the box when you open it. First, there is the normal cable with 3.5 mm stereo jack and a three-button remote control. This cable is for normal sources, smartphones, tablet computers etc. There is a switch on the back of the remote that permits you to select Android/universal or iOS remote function, for total flexibility. Second, you get the Bluetooth cable, which has a battery box and a three-button remote on the cable. This cable simply converts your N5005 into a wireless headphone. AptX and AAC are supported, but not aptX HD or LL. BT transmission will not be capable of unlocking the full potential of the N5005 due to its nature as a lossy compression system, but it is nice to have this option. The cable has a chin slide lock that can secure the headphones under your chin. Playing time is up to 8 hours, and charging takes place in less than 2 hours. Third, as an indication of the high quality of audio that N5005 masters, you get a special, fully balanced cable without remote control. It uses the 4-pole 2.5 mm jack that you will find on the new generation of high-end headphone amplifiers and music players. With this connection and the proper source material and electronics, you can experience the pinnacle of music reproduction.

Please do the following in this order…

1. Go into the app and clear the Cache
2. Uninstall the app from your device
3. Forget or unpair the headphones/speaker from the Bluetooth list on your device
4. Reboot the device/phone twice (this is an important step, as it ensures that the device has gone through an entire on/off cycle without ever seeing the app or Bluetooth pairing, so all remnants are removed from the phone)
5. Reset the headphones/speaker
6. Pair the headphone/speaker to your device
7. Play some music to ensure a good Bluetooth connection
8. Download and install the app
9. Open the app and allow all permissions (app will not function without permissions)
10. When the app opens, it should find your speaker and function properly