How To
How To
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In order to use the headphones for phone calls, press the multi-button once when the phone rings. You need to be connected to your device via bluetooth.Was this helpful? Thank you for your feedback!
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You can use the headphones while charging but only the wired connection will work. No active functions are available since they cannot be switched on.Was this helpful? Thank you for your feedback!
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When the headphones are charging-Red LED When the headphones are fully charged-The red charging indicator LED turns off When the headphones are looking for a device- Fast blinking blue LED When the headphones are connected to a device-Solid blue LEDWas this helpful? Thank you for your feedback!
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The memory can support up to 8 paired devices, but only one device can play at a time on the N700NC headphones.Was this helpful? Thank you for your feedback!
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You cannot disengage ANC, it is always on when the headphones are on. However, you can listen to music via cable if you do not switch the N700 on at all, which means that ANC will not be active.Was this helpful? Thank you for your feedback!
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You can activate the Ambient Aware and TalkThru functions and assign one of them to the smart-button. AA will open the external microphones and mute the music so you can hear what is going on around you. TalkThru permits you to have a conversation with other people in the room, just by pressing the button.Was this helpful? Thank you for your feedback!
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Move the ON/OFF button from its OFF position to its ON position, which is the middle of the cutout. It will remain there, and the headphones are now ON. The blue LED will start blinking, indicating that Bluetooth pairing is possible. If you need to reset the BT pairing, move the ON/OFF button against the spring load, to the opposite position of the OFF position, and keep it there for about 5 seconds. Now the BT system is reset, and new pairing is possible.Was this helpful? Thank you for your feedback!
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Press and hold Volume Up or Volume Down located on the LEFT ear cup for 3 seconds to skip forward or backward.Was this helpful? Thank you for your feedback!
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AKG Warranty Information
The limited warranty begins on the original date of purchase, and is valid only on products purchased from authorized resellers in the United States and used in the United States.
Warranty Period: Headphones
One year
NOTE: Warranty coverage can differ by model, please refer to the warranty card included with your product to check your coverage.
What is covered by the AKG warranty?
Unless a different warranty period is stated in the Warranty Card provided with your AKG product, AKG warrants for a period of 1 year from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a AKG authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your AKG product for specific details including what is not covered along with other terms and conditions.
During the warranty period, the product or components will be repaired or replaced at AKG’s option, without charge for either parts or labor. Alternatively, AKG may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.
Any warranty service or replacement that is performed will not extend the original warranty period.
What is not covered by this warranty?
This limited warranty does not cover damage or failures that are a result of:
- Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
- Damage to, or deterioration of, any accessory or decorative surface
- Damage resulting from failure to follow instructions contained in the owner’s manual.
- Damage resulting from the performance of repairs by someone other than an authorized AKG service center
- Deterioration of component parts, the nature of which is to become worn or depleted with use such as batteries and headphone ear pads
How to obtain warranty service?
Before requesting a replacement, you may read through our support materials and FAQs. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to replace your product, please follow these steps:
- Have your purchase receipt or order confirmation handy
- Please visit our support section to fill out the warranty exchange form.
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In order to activate the Ambient Awareness, press the AA button which is located under the power button on the RIGHT ear cup. A confirmation sound is heard and the ambient microphones are being switched on. The volume of the music will decrease and the sounds of the outside environment will increase so you can hear what goes on around you. When Ambient Aware is activated, the Blue LED on the power button will switch to a White LED light.Was this helpful? Thank you for your feedback!
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The Y500 headphones do not support Apt-X audio codec. However, they do support AAC audio codec.Was this helpful? Thank you for your feedback!
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The Y500 features the speed charge (5 min charging time = 1 Hour Playtime) In order to charge the headphones, use the micro USB charger that is included in the packaging. The charging port is located at the bottom of the RIGHT ear cup. Once the headphones are charging, you will see a solid red light next to the port. Once the headphones are fully charged, the red light indicator will turn off. Please Note: You cannot use the headphones via BT while they are charging. However, you can use the headphones via audio cable while charging.Was this helpful? Thank you for your feedback!
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