How To
How To
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Please make sure that the switch on the underside of cable remote is moved to the Android functionality. If it is set to iPhone, it will not work with Android phones. You can change the setting with your nail, or use the end of the cleaning tool.Was this helpful? Thank you for your feedback!
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Please note that this is a universal remote, which will work with most Android OS phones. However, if some functions do not work, we advise you to contact the phone manufacturer.Was this helpful? Thank you for your feedback!
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No, the noise cancelling function is always active when Bluetooth is on. If you want to listen to music without NC on, you must use the cabled audio connection.Was this helpful? Thank you for your feedback!
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Yes, charging and listening simultaneously is possible. With N90Q, charging takes place at all times when listening to digital audio from a USB socket.Was this helpful? Thank you for your feedback!
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No, NC is always on when Bluetooth is on. However, it is possible to select NC on or off when listening via cable.Was this helpful? Thank you for your feedback!
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While this is indeed possible, no such cable is made by AKG, so only cables from third-party manufacturers may be considered. Please note that internal pin configuration must be identical to the original cable for such a cable to work with the headphones.Was this helpful? Thank you for your feedback!
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No, this is not possible. Even though the MMCX (micro-miniature coaxial) connectors seem identical, they are not the same dimensions.Was this helpful? Thank you for your feedback!
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Yes, two headsets can be used simultaneously with one transmitter.Was this helpful? Thank you for your feedback!
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No, there is no leather on this model.Was this helpful? Thank you for your feedback!
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Please do the following in this order…
- Go into the app and clear the Cache
- Uninstall the app from your device
- Forget or unpair the headphones/speaker from the Bluetooth list on your device
- Reboot the device/phone twice (this is an important step, as it ensures that the device has gone through an entire on/off cycle without ever seeing the app or Bluetooth pairing, so all remnants are removed from the phone)
- Reset the headphones/speaker
- Pair the headphone/speaker to your device
- Play some music to ensure a good Bluetooth connection
- Download and install the app
- Open the app and allow all permissions (app will not function without permissions)
- When the app opens, it should find your speaker and function properly
Note: We cannot guarantee the use of our app when using Beta versions of Operating Systems.
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Actually the N5005 is very special, because it is BOTH wireless and wired, right out of the box! This is a result of its advanced design, where the cables can be removed from the speaker pods by clicking apart the MMCX connectors. The flexibility in this arrangement becomes very clear when you look at the cables that are in the box when you open it. First, there is the normal cable with 3.5 mm stereo jack and a three-button remote control. This cable is for normal sources, smartphones, tablet computers etc. There is a switch on the back of the remote that permits you to select Android/universal or iOS remote function, for total flexibility. Second, you get the Bluetooth cable, which has a battery box and a three-button remote on the cable. This cable simply converts your N5005 into a wireless headphone. AptX and AAC are supported, but not aptX HD or LL. BT transmission will not be capable of unlocking the full potential of the N5005 due to its nature as a lossy compression system, but it is nice to have this option. The cable has a chin slide lock that can secure the headphones under your chin. Playing time is up to 8 hours, and charging takes place in less than 2 hours. Third, as an indication of the high quality of audio that N5005 masters, you get a special, fully balanced cable without remote control. It uses the 4-pole 2.5 mm jack that you will find on the new generation of high-end headphone amplifiers and music players. With this connection and the proper source material and electronics, you can experience the pinnacle of music reproduction.Was this helpful? Thank you for your feedback!
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The N20U is not a wireless headphone. It features a fabric cord with your standard 3.5 mm jack.Was this helpful? Thank you for your feedback!
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No, N40 is not wireless. It has a cable with 3.5mm stereo jack. 3-pole jack on the straight cable, 4-pole jack on the remote cable. Airplane adapter is included. Cable length is 112cm excluding the jack and the ear loops.Was this helpful? Thank you for your feedback!
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No, the N90Q is not wireless. Signals must go through a cable, either analog 3.5mm jack or digital micro USB. Since this is a headphone of very high quality, able to process and play high-definition audio signals, wireless Bluetooth transmission with its inherently low resolution would not make sense.Was this helpful? Thank you for your feedback!
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No, the cable is fixed.Was this helpful? Thank you for your feedback!
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This is a wireless headphone and also comes with a detachable audio cable that you can plug into your device.Was this helpful? Thank you for your feedback!
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ANC (Active Noise Reduction) ON - Green light. ANC off - No light. Battery low - Blinking green. Charging - Red light. Charge compleate - Light offWas this helpful? Thank you for your feedback!
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Yes, this is normal for the N60NC BT. It disappears within about 20 seconds.Was this helpful? Thank you for your feedback!
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N400NC
Software Update Release Notes
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Version: 4.1.0
Release Date: November 4, 2021
What’s New
- Fixed issue where there was no sound when using earbuds with conference software on pc, i.e. Zoom, WebEx, Skype
- Performance improved
Was this helpful? Thank you for your feedback! -
N5 Hybrid
Software Update Release Notes
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Version: 3.8.0
Release Date: March 15, 2024
What’s New
- Add support for Google Audio Switch
- Stability and performance improvement
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Version: 3.6.0
Release Date: January 15, 2024
What’s New
- Change Max Volume limiter default back to off
- Enhance Silent Mode, Ambien Sound Mode, & Private Call Mode
- Personi-fi function set to off after power cycle
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N9 Hybrid
Software Update Release Notes
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Version: 3.7.0
Release Date: January 15, 2024
What’s New
- Stability and performance improvement
Was this helpful? Thank you for your feedback! -
Answer phone or 1x Play/Pause 2x Skip next 3x Skip previousWas this helpful? Thank you for your feedback!
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Personi-Fi 2.0 is a feature available through the Headphones App for select models. This feature helps to personalize the sound using the best possible sound curve based on your hearing capabilities. It will first ask a few questions, and then check your current ambient audio. You will be informed that this step should be completed in a quiet environment. It will play a series of test tones in all the different frequencies wherein after each frequency test tone is played, it will ask you what is the lowest volume setting you can hear. Nine different sounds will be played in each ear (18 in total).
Simply press and release the button when you hear a sound. After it goes through all the test tones, it then calculates the best sound for your ears based on the results. It allows you to demo the results by playing a track. You will be able to toggle it on/off to hear the difference.
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Button 1: Volume or Button 2: Answer phone or 1x Play/Pause 2x Skip next 3x Skip previous. Compatabillty switch - I = iOS A = Andriod. Button 3: volume +Was this helpful? Thank you for your feedback!
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